Privacy Policy

1. Introduction

1.1 Who We Are

SunSeekr is operated by SunSeekr Ltd, a company registered in England and Wales.

Data Controller:
SunSeekr Ltd
Company No. 16428463
85 Great Portland Street
London W1W 7LT
United Kingdom

1.2 What This Policy Covers

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use SunSeekr's website and mobile applications.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Display name
• Profile photo (optional)
• Authentication credentials

2.2 City and Venue Preferences

We collect information about your selected cities and venue preferences:

• City selection: Your chosen default city for personalized recommendations
• Saved favorites: Venues you bookmark or save
• Check-ins: Locations you've visited (if you choose to share)

Note: We do not track your real-time GPS location. You select cities from a dropdown menu, and we use city-level data only.

2.3 Usage Data

We collect information about how you use our service:

• Features accessed and venues viewed
• Search queries and filter preferences
• Session duration and timestamps
• Performance metrics and error logs

2.4 Device Information

We collect basic device information for service delivery:

• Device type and operating system
• App version
• Device identifiers for push notifications
• Timezone information for accurate sun calculations

2.5 Business Account Information

If you register as a business venue owner, we additionally collect:

• Business name and address
• Contact details
• Verification documents
• Subscription and payment information (processed securely by our payment provider)

3. How We Use Your Information

3.1 Service Delivery

We use your information to provide and improve our service:

• Display sunny venues in your selected cities
• Send push notifications about sun conditions
• Manage your account and preferences
• Process business subscriptions

3.2 Personalization

We personalize your experience based on:

• Your city preferences
• Saved favorite venues
• Usage patterns and interests

3.3 Analytics and Improvement

We analyze usage data to:

• Understand how features are used
• Identify and fix technical issues
• Improve app performance
• Develop new features

3.4 Communication

We may contact you:

• To respond to your support requests
• To send important service updates
• To notify you of new features (you can opt out)
• To send marketing communications (with your consent)

4. How We Share Information

4.1 Service Providers

We share data with trusted service providers who help us operate our service:

• Database services: Secure data storage and management
• Payment processing: Subscription and payment handling (payment processors handle all card data securely; we never store full payment card details)
• Notification services: Push notification delivery
• Mapping services: Interactive map display
• Analytics services: Usage tracking and performance monitoring

These providers are contractually required to protect your data and use it only for the specified services.

4.2 Business Transfers

If SunSeekr is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change.

4.3 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect user safety

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Your Rights

5.1 GDPR Rights (EU/UK Users)

If you're in the EU or UK, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Objection: Object to certain data processing
• Withdraw consent: Withdraw consent at any time

5.2 CCPA Rights (California Users)

If you're in California, you have the right to:

• Know: What personal information we collect and how we use it
• Access: Request access to your personal information
• Delete: Request deletion of your personal information
• Correct: Request correction of inaccurate information
• Opt-out: Opt out of sale of personal information (we do not sell your data)
• Non-discrimination: Equal service regardless of privacy choices

5.3 How to Exercise Your Rights

To exercise any of these rights, contact us at support@sunseekr.com. We'll respond within 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit and at rest
• Secure authentication systems
• Regular security audits
• Access controls and monitoring
• Secure data center infrastructure

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained while your account is active
• Usage data: Retained for up to 2 years for analytics
• Business records: Retained for up to 7 years for tax and legal compliance

When you delete your account, we delete or anonymize your personal data within 30 days, except where we must retain it for legal reasons.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws.

We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with service providers
• Compliance with UK GDPR and EU GDPR requirements

9. Children's Privacy

SunSeekr is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected information from a child under 13, please contact us at support@sunseekr.com and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We'll update the "Last Updated" date at the top
• For material changes, we'll notify you via email or in-app notification
• Your continued use of SunSeekr after changes constitutes acceptance

We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@sunseekr.com
Address: SunSeekr Ltd, 85 Great Portland Street, London W1W 7LT, United Kingdom